Privacy Policy

flowengine ("we," "us," or "our") operates flowengine.org. This policy explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect

We collect information you provide directly to us:

• Contact forms and audit requests — name, email address, and any details you share about your business
• Email correspondence — messages you send to hello@flowengine.org
• Client engagements — business information, process documentation, and system credentials shared during a project

We also collect limited information automatically when you visit this site:

• Pages visited and time spent (via analytics)
• Referring website
• Browser type and general location (country/region)

We do not use advertising trackers, sell data, or build behavioral profiles.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and audit requests
• Deliver and support the services you've engaged us for
• Send project-related updates and invoices
• Improve this website and our service offerings

We do not send marketing emails without your explicit consent. If you contact us, we may follow up once — we will not add you to a mailing list or send unsolicited outreach.

Information Sharing

We do not sell or rent your information. We share information only in these limited circumstances:

• Service delivery — third-party platforms required to complete your project (e.g., automation tools, email providers). These are disclosed to you before your project begins.
• Legal requirements — if required by law, court order, or government authority
• Business transfer — in the event of a merger or acquisition, with notice provided to affected clients

Client Data and Credentials

During engagements, you may share access credentials, business data, or sensitive operational information with us. We treat this with strict confidentiality:

• Credentials are used only for the specific purpose agreed upon
• We do not store credentials beyond the active engagement period
• We recommend revoking or rotating credentials after a project is complete

Data Retention

We retain contact and project information for as long as necessary to deliver services and meet legal obligations — typically no longer than 3 years after the end of an engagement. You may request deletion of your information at any time by emailing hello@flowengine.org.

Cookies

This site uses minimal cookies — only what is necessary for analytics and basic site functionality. We do not use advertising or tracking cookies. You can disable cookies in your browser settings without affecting your ability to use this site.

Security

We take reasonable steps to protect information shared with us, including using encrypted connections (HTTPS) and limiting access to project data. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Request a copy of the information we hold about you
• Correct inaccurate information
• Request deletion of your information
• Opt out of any future communications

To exercise any of these rights, contact us at hello@flowengine.org. We will respond within 30 days.

Changes to This Policy

We may update this policy as our practices change. Material changes will be noted with an updated date at the top of this page.

Contact

Questions or concerns about privacy? Email hello@flowengine.org.